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Firmstep WIKI

    Table of contents
    1. 1. Welcome to the Firmstep WIKI

    Welcome to the Firmstep WIKI

    This site is now deprecated as it relates to the original eforms solutions.  It simply serves to provide access to reference material for this older eform solution.  Customers wishing to contact support can use our helpdesk

    Firmstep is the leading provider of customer service solutions for the Public Sector. Over 150 customers from Local Government, Central Government and Housing Associations are using the Firmstep Customer Experience Platform to deliver an exceptional service to their citizens whilst reducing costs. 

    For over 15 years, Firmstep has dedicated itself to designing solutions specifically for the Public Sector, and is growing at an unparalleled rate with one public sector body joining the Firmstep community every two weeks. 

    The Firmstep Platform accelerates digital channel shift, unlocks cost-savings and delivers easier, faster, better customer service.

    If you are interested in finding out more about about our products please visit our website

    Useful links for exisiting customers

    Check out our Getting Started guide and then the 'How to' section.

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